22999bet Terms and Conditions
Please read the complete terms and conditions carefully before using this platform. By creating an account or using any service, you are considered to have accepted these terms.
Table of Contents
- General Provisions
- Account Registration and Eligibility
- Account Security and Responsibility
- Deposit and Withdrawal Policy
- Bonuses and Promotional Offers
- Betting and Gaming Rules
- Prohibited Activities
- Account Suspension and Closure
- Responsible Gaming
- Privacy and Data Protection
- Limitation of Liability
- Changes to Terms
- Contact and Support
General Provisions
These terms and conditions ("Terms") form a legally binding agreement between the 22999bet platform ("Platform", "we", "our") and its users ("User", "you"). By accessing this platform, creating an account or using any service, you are considered to have fully accepted these terms.
22999bet is an online gaming platform that provides cricket betting, slots, live casino and various other gaming services for users in Bangladesh. The platform operates in compliance with SSL encryption and fair play principles.
These terms have been prepared in Bengali and apply to users in Bangladesh. In the event of any dispute or ambiguity, the Bengali text shall be considered final.
In addition to these terms, our Privacy Policy and Responsible Gaming policy also apply and are considered an integral part of this agreement.
Account Registration and Eligibility
The following eligibility requirements must be met to create an account and use services on 22999bet:
Age Requirement
- You must be at least 21 years of age. This platform is for those aged 21 and above only.
- Government-issued identification (national ID card, passport or driving license) may be requested at any time as proof of age.
- Account creation by minors is strictly prohibited and any such account will be closed immediately.
One Account Per Person
- Each individual may create only one account.
- If multiple accounts belonging to the same person are detected, all accounts will be closed and funds held may be forfeited.
Accuracy of Registration Information
- All information provided at the time of registration must be completely truthful, accurate and up to date.
- Providing false information may result in account closure and funds may not be returned.
- If any information changes, our support team must be notified immediately.
Account Security and Responsibility
Ensuring the security of your account is entirely your own responsibility. Follow the guidelines below to maintain secure login credentials:
- Keep your password strong and do not share it with anyone.
- Always log out after logging in on a public or shared device.
- If you suspect any unauthorized access to your account, notify our support team immediately via live chat.
- Operating betting or gaming activity for a third party through your account is prohibited.
Any activity carried out through the account will be considered your own, unless you immediately notify us of unauthorized access.
Deposit and Withdrawal Policy
22999bet supports popular payment methods in Bangladesh: bKash, Nagad, Rocket and Upay. All transactions are completed in Taka (BDT).
Deposit Rules
- Minimum deposit amount: ৳300 (for each method).
- Deposits must be made only from a payment method registered in your own name.
- Deposits made from third-party accounts are not accepted and will be returned.
- Deposits are generally credited to the account instantly.
Withdrawal Rules
- Minimum withdrawal amount: ৳1,000.
- Standard withdrawals are processed within 10 to 45 minutes.
- Withdrawals can only be made to the same payment method used for the deposit.
- The withdrawal process may be delayed until account verification is complete.
- 22999bet reserves the right to temporarily suspend withdrawals in cases of suspicious activity.
Bonuses and Promotional Offers
22999bet provides various bonuses and promotional offers for new and existing users. These bonuses apply under the following conditions:
Welcome Bonus
- New users will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000.
- Example: deposit ৳1,000 and receive ৳1,000 bonus, giving a total balance of ৳2,000.
- Another example: deposit ৳22,000 and receive a maximum bonus of ৳10,000, giving a total balance of ৳32,000.
- The bonus amount will not exceed ৳10,000.
Wagering Conditions
- The wagering requirement for the welcome bonus is 20 times (20x).
- This means you must place bets equal to 20 times the bonus amount before the bonus funds can be withdrawn.
- Some games may not contribute fully toward meeting the wagering requirement.
General Bonus Terms
- Each bonus offer has its own validity period; the bonus will be cancelled upon expiry.
- Multiple bonuses cannot be active at the same time unless specifically stated.
- If bonus misuse or fraudulent activity is detected, the bonus will be cancelled and the account may be closed.
- 22999bet reserves the right to modify, limit or withdraw any bonus offer.
Betting and Gaming Rules
Betting and gaming activity on 22999bet is governed by the following rules:
General Betting Rules
- Once all bets are finalized, they cannot be changed.
- 22999bet reserves the right to void incorrect odds or results issued due to technical errors.
- If an event is cancelled, the bet amount will be returned to the user's account.
- Placing bets on the same event from multiple accounts is prohibited.
Cricket and Sports Betting
- Betting is available on various international cricket events including BPL, IPL, T20 World Cup and ICC tournaments.
- Live betting may be available after a match has started, but is subject to match conditions.
- Sports betting results will be determined based on the official results of the relevant sports body.
Casino Gaming
- All casino games are operated by a certified random number generator (RNG).
- Game outcomes are entirely random and are not dependent on previous results.
- If a game is interrupted due to network issues, reloading the game will restore it to its previous state.
Prohibited Activities
The following activities are strictly prohibited and, if detected, may result in account closure and forfeiture of funds:
- Creating or operating an account using another person's identity.
- Using multiple accounts for the purpose of bonus misuse.
- Attempting to hack, manipulate or gain unauthorized access to the platform's systems.
- Participating in money laundering or any other illegal financial activity.
- Using automated bots or software to play games or place bets.
- Conducting corrupt gaming activity in collusion with other users.
- Exploiting platform vulnerabilities or errors to gain an unfair advantage.
Account Suspension and Closure
22999bet reserves the right to suspend or permanently close an account in the following circumstances:
Closure by the Platform
- In the event of a violation of any part of these terms.
- If identity verification is not completed or false information is provided.
- In the event of participation in prohibited activities.
- In the event of prolonged inactivity (as a protective measure).
Closure by the User
- Any user may close their account at their own discretion.
- A request to close the account must be made via live chat or email.
- Any outstanding bets will be settled before closure.
- Any valid balance will be returned after the account is closed.
Responsible Gaming
22999bet believes that gaming is a form of entertainment and should be enjoyed responsibly. We provide various tools to help prevent gambling-related problems:
- Deposit Limit: You can set daily, weekly, or monthly deposit limits.
- Session Limit: There is an option to limit the duration of gaming sessions.
- Self-Exclusion: You can temporarily close your account on your own for a set period of time.
- Reality Check: A notification system to let you know how long you have been playing.
To learn more about gaming problems, visit our Responsible Gaming page.
Privacy & Data Protection
22999bet takes the protection of your personal information very seriously. The platform uses SSL encryption technology to keep all data secure.
- Your personal information is never sold to any third party.
- Information is used only for providing services, verifying identity, and fulfilling legal obligations.
- We maintain transparency regarding the use of cookies.
To learn more about our data collection and use, visit the Privacy Policy page.
Limitation of Liability
22999bet will not be held responsible for the following:
- Any financial loss resulting from a game being interrupted due to loss of internet connection or technical errors.
- Loss caused by unauthorized third-party access to an account, if the user has been negligent in protecting their password.
- Any legal complications arising from using the platform without complying with the laws or regulations of the user's own country.
- External events (natural disasters, government orders, cyberattacks, etc.) that are beyond our control.
The platform is provided on an "as is" basis and it is not possible to guarantee uninterrupted service without any disruption, however we strive to maintain the highest standard of service.
Changes to Terms
22999bet reserves the right to modify these terms and conditions at any time. Users will be duly notified before changes take effect:
- For significant changes, a notice will be sent to the registered email address.
- The "Last Updated" date at the top of this page will change.
- Continued use of the platform after changes will be considered acceptance of the new terms and conditions.
- If you do not agree to the revised terms and conditions, you may close your account.
Contact & Support
If you have any questions or complaints about these terms and conditions, please contact our support team:
- Live Chat: Support is available 24/7 in Bengali.
- Email: [email protected]
Our support team is available in Bengali seven days a week, twenty-four hours a day to serve you. We always strive to resolve any complaint promptly.
Do not hesitate to contact us for any issues related to your account, transactions, or gaming. We are always here for you.